This is a behind-the-scenes look at how moderated usability testing really goes down. In this session, Nielsen Norman Group, Master Certified UX Strategist Trevor Calabro put together a real test, for a real WordPress website, that a real user will walk through live. (It’ll be in real-time, so who knows what will happen!) Afterward, we’ll debrief on what we’ve learned and connect the dots with user-centered design methodologies.
We’ll cover these four aspects of usability testing:
1. Building a usability test
2. Tips and tricks of test facilitation
3. We’ll test a real user on a WordPress site live
4. Reporting the results
This talk also comes with a worksheet you can use to build your own usability test scripts. https://atendesigngroup.com/user-testing-action
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